Support
Frequently Asked Questions
Quick answers about services, timelines, pricing, and process.
How fast do you reply?+
We usually reply within 15 minutes during working hours. Outside business hours, we respond as soon as we’re back online.
What services does Tazenix provide?+
We provide premium websites, web apps/dashboards, e-commerce development, branding, SEO, and digital marketing systems focused on performance, conversion, and long-term growth.
What’s your delivery process?+
We keep it simple: (1) requirements + goals, (2) plan + estimate, (3) design direction, (4) development + testing, (5) launch + post-launch support. You get clear updates throughout.
Do you provide a plan or proposal before starting?+
Yes. After reviewing your request, we share a clear plan including scope, timeline, deliverables, and estimated cost so you know exactly what you’re getting.
How long does a typical website take?+
Most websites take 1–3 weeks depending on pages, features, content readiness, and feedback speed. Larger sites or advanced animations may take longer.
How long does a web app/dashboard take?+
Web apps vary by scope. A basic dashboard may take 2–4 weeks, while advanced apps (auth, roles, integrations, admin panels) can take 4–8+ weeks.
How do pricing and payments work?+
Pricing depends on scope. We typically start with an upfront payment to begin, then milestone-based payments for larger projects. You’ll always get a clear estimate first.
Do you offer fixed-price or hourly?+
Both. Most projects are fixed-price based on scope. For ongoing work, improvements, or fast iterations, hourly/monthly retainer works best.
What’s included in a premium website?+
Modern UI, responsive layout, fast performance, SEO-ready structure, clean code, basic analytics setup, and launch support. If needed: blog, CMS, forms, integrations, and animations.
Will my website be mobile responsive?+
Yes. Every page is designed mobile-first and tested on different screen sizes to ensure a premium look on all devices.
Do you optimize site speed and Core Web Vitals?+
Yes. We optimize for performance (images, code splitting, caching, best Next.js practices). Our goal is fast load time and strong Core Web Vitals.
Do you build e-commerce websites?+
Yes. We can build modern e-commerce with product pages, cart/checkout flows, payment integration, order management, and conversion-focused UX.
Can you integrate payment gateways?+
Yes. We integrate popular payment options based on your region and platform. We also ensure secure checkout and clean policy pages.
Do you provide SEO?+
Yes. We implement SEO-ready structure: clean URLs, metadata, schema, sitemap, robots rules, fast performance, and on-page SEO best practices. Advanced SEO packages include content strategy + audits.
Will you set up Google Search Console and indexing?+
Yes (if you provide access). We can set up Search Console, submit sitemap, and ensure indexing-ready configuration.
Do you offer branding and UI/UX design?+
Yes. We create consistent branding with premium UI style, layout hierarchy, typography, colors, and modern components aligned with your business positioning.
Can you match our existing brand style?+
Absolutely. We can follow your current brand guidelines or refine them for a more premium, consistent look.
Do you manage Facebook/Google ads?+
We can support performance marketing setups, tracking, landing page optimization, and strategy. For ongoing ad management, we offer monthly support packages.
Do you set up GA4, GTM and Meta Pixel?+
Yes. We can implement GA4 + GTM + Meta Pixel properly (with consent-ready structure if required), and verify events for accurate tracking.
Do you provide post-launch support?+
Yes. We provide launch assistance, small fixes, and guidance. For ongoing updates, security, performance monitoring, and content changes maintenance plan is recommended.
Can you update or redesign an existing website?+
Yes. We can redesign UI/UX, fix performance issues, improve SEO, and modernize layout while keeping brand consistency.
How many revisions do I get?+
We include a reasonable revision cycle depending on scope. We always confirm revision rounds clearly before starting to avoid confusion.
Do you write website content?+
We can help with copy direction, structure, and basic improvements. Full copywriting/content service can be added based on your needs.
Will I own the website code and assets?+
Yes. After final payment, you own your project files and assets (excluding third-party licensed items). We can also guide you for hosting and handover.
How do I get started?+
Use the Get a Quote or Contact form. Share what you need, your timeline, and budget range. We’ll reply with next steps and a clear plan.
Still have questions? We’ll help you quickly.